FAQ

About Us
WHO WE ARE We are a team of 60+ college graduates, with diverse backgrounds and educational experiences. But we are driven by one mission – to help you ge...
Mon, 12 Aug, 2019 at 2:13 PM
Locked Account
Your account will lock for 20 minutes after too many failed login attempts. Once this time period has passed, you should be able to access your account agai...
Wed, 7 Jul, 2021 at 12:57 PM
Change Email Address
If you’d like to change the email address that you use for your Cappex account, please login with your username and password. Next, click "gear" i...
Wed, 7 Jul, 2021 at 12:40 PM
Incorrect Birthdate
Unfortunately, once you complete registration, you are not able to change the birthdate on your profile to abide with the COPPA laws (which prevents users u...
Wed, 7 Jul, 2021 at 12:59 PM
Connect with a College
In order to connect with a school on Cappex, please log in to your account and find the school you're interested in. From there, you can click "Ad...
Wed, 7 Jul, 2021 at 1:01 PM
International Students
International students can still use Cappex to find scholarships and research colleges. Don't worry if you can't fill out all of the profile just ...
Mon, 12 Aug, 2019 at 11:32 AM
Session Expired
In order to ensure your privacy, which is our top priority at Cappex, this does occur if you are inactive on the site for more than 20 minutes or so. Unfort...
Mon, 12 Aug, 2019 at 11:33 AM
Cappex Scholarships
To apply, you just need to create and fill out a Cappex profile, visit the "scholarships" tab on the site, select Cappex Scholarships, and apply w...
Mon, 12 Aug, 2019 at 11:34 AM
Missing Emails
It sounds like our emails are being filtered to your spam folder. In order to fix this problem, please log into your email account and click on your spam fo...
Mon, 12 Aug, 2019 at 11:25 AM